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Additional information
| Brand | Home Essentials |
|---|
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Shipping Policy
🚚 Local Delivery Across Guyana
We deliver nationwide based on available checkout zones. Rates are calculated automatically at checkout based on destination, item size, and weight.
- Standard Delivery: Confirmed upon order dispatch.
- Accurate Details: Please ensure your contact number and drop-off location are active to prevent delivery delays.
Refund Policy
💳 Fast 72-Hour Refund Processing
Once an inspection or claim is approved, refunds are initiated within 72 business hours back to your original payment method, where practical.
ℹ️ Please contact support before returning any items to receive return authorization instructions.
Cancellation / Return / Exchange Policy
✅ 7-Day Change of Mind Items may be returned within 7 days if unopened, unused, complete with all original packaging, tags, and receipt. (A 10% restocking & delivery fee applies to non-defective returns). | ⚠️ Damaged or Incorrect Item? Notify us immediately upon delivery with photos. Verified damaged, missing, or defective items qualify for an immediate free replacement, exchange, or 100% refund with zero restocking fees. |
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