Frequently Asked Questions
What happens if my delivery is delayed?
If there is an unexpected delay, our team will contact you with an updated delivery timeline.
What payment methods do you accept?
We accept major debit/credit cards, MMG Transfer, and cash on delivery where available.
What should I do if I receive the wrong item?
Contact customer support within 24 hours of delivery, and we’ll arrange a replacement or refund.
What happens if I refuse a delivery?
If a delivery is refused, the order may be returned to us and a return fee of 10% may apply.
Can I cancel or modify my order?
Orders can be changed or canceled before they are shipped. Please contact customer support as soon as possible.
Do you offer bulk or wholesale pricing?
Yes, bulk and wholesale pricing may be available upon request. Contact us for more information.
Do you offer exchanges?
Yes, exchanges are available for eligible items within the return window, subject to stock availability.